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Support Operations, on One Platform, Powered by AI
BOOK A DEMO
Trusted by leading brands
The World’s First All-In-One Solution for Customer Service
With MelodyArc, AI agents and human agents work together without silos. Support operations, on one platform, powered by AI.
Scale
Reduce operating cost by 50%
Empower
Enable your operators to make real-time updates that fit your brand and your policies
Deep Dive
Access data and insights to solve the most complex customer issues
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INTEGRATED AI
AI That Delivers
The MelodyArc platform has generative AI integrated into the experience. This allows AI and people agents to work seamlessly together resulting in shorter handling times.
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AGENTS IN THE LOOP
Complex interactions, handled
MelodyArc knows when to loop in an Agent. For the customer, the hand off from AI to human is seamless and imperceptible, improving customer experience with personalization.
BUILT-IN EXPERTISE
Best practices, practiced
MelodyArc updates enterprise knowledge in real-time. Bypass long lead times and manual effort typically required by engineer and product teams to cascade information automatically to the frontlines.
GET STARTED
Spin up a world-class customer support org — almost instantly
Compose your desired customer experience and with MelodyArc CX, it just flows.
1
Establish
Set your policies and
brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
The world's first all-in-one customer operations platform