Support Operations, on One Platform, Powered by AI
Trusted by leading brands
The only all-in-one solution to provide both agents and automation
MelodyArc combines the best of technology and people. It's more cost effective than agents alone and ensures higher resolution rates than automation.
Support Operations, on One Platform, Powered by AI
Support Operations, on One Platform, Powered by AI
Trusted by leading brands
The only all-in-one solution to provide both agents and automation
MelodyArc combines the best of technology and people. It's more cost effective than agents alone and ensures higher resolution rates than automation.
INTEGRATED AI
AI That Delivers
The MelodyArc platform has generative AI integrated into the experience. This allows AI and people agents to work seamlessly together resulting in shorter handle times.
The MelodyArc platform has generative AI integrated into the experience. This allows AI and people agents to work seamlessly together resulting in shorter handle times.
Re: oops! address change??
Hello,
Thanks for reaching out! I'm so sorry, but your order has shipped and I'm not able to make any changes.
My shipping address is wrong! Help!
Keep Original
Thanks for reaching out!
Rewrite
Thanks for contacting us!
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Good to hear from you!
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Thanks for reaching out!
AGENTS IN THE LOOP
Complex interactions, handled
Complex interactions, handled
MelodyArc knows when to loop in an Agent. For the customer, the hand off from AI to human is seamless and imperceptible, improving customer experience with personalization.
MelodyArc knows when to loop in an Agent. For the customer, the hand off from AI to human is seamless and imperceptible, improving customer experience with personalization.
BUILT-IN EXPERTISE
Best practices, practiced
Best practices, practiced
MelodyArc updates enterprise knowledge in real-time. Bypass long lead times and manual effort typically required by engineer and product teams to cascade information automatically to the frontlines.
MelodyArc updates enterprise knowledge in real-time. Bypass long lead times and manual effort typically required by engineer and product teams to cascade information automatically to the frontlines.
GET STARTED
Take your customer experience to the next level
Customize and scale your customer service organization today.
1
Establish
Set your policies and
brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
The world's first all-in-one customer operations platform
© 2024 MelodyArc
GET STARTED
Take your customer experience to the next level
Customize and scale your customer service organization today.
1
Establish
Set your policies and
brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
The world's first
all-in-one customer operations platform
© 2024 MelodyArc
INTEGRATED AI
AI That Delivers
The MelodyArc platform has generative AI integrated into the experience. This allows AI and people agents to work seamlessly together resulting in shorter handling times.
Re: oops! address change??
Hello,
Thanks for reaching out! I'm so sorry, but your order has shipped and I'm not able to make any changes.
My shipping address is wrong! Help!
Keep Original
Thanks for reaching out!
Rewrite
Thanks for contacting us!
Rewrite
Good to hear from you!
Delete
Thanks for reaching out!
AGENTS IN THE LOOP
Complex interactions, handled
MelodyArc knows when to loop in an Agent. For the customer, the hand off from AI to human is seamless and imperceptible, improving customer experience with personalization.
BUILT-IN EXPERTISE
Best practices, practiced
MelodyArc updates enterprise knowledge in real-time. Bypass long lead times and manual effort typically required by engineer and product teams to cascade information automatically to the frontlines.
GET STARTED
Take your customer experience to the next level
Customize and scale your customer service organization today.
1
Establish
Set your policies and
brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
The world's first all-in-one customer operations platform
© 2024 MelodyArc
GET STARTED
Take your customer experience to the next level
Customize and scale your customer service organization today.
1
Establish
Set your policies and
brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
The world's first all-in-one customer operations platform
© 2024 MelodyArc