Thank you for being a part of our community at MelodyArc,
Inc. (“Company,” “we,” “us,” or “our,”). When you visit our website www.melodyarc.com
(the "Website"), use our Shopify application, (the "App") and more generally,
use any of our services (the "Services", which include the Website and App),
we respect that you are trusting us with your personal information. This Privacy
Policy describes how personal information is collected, used, and shared when you use our Services.
We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
By using the Website in any way, including browsing, purchasing,
please discontinue use of our Services immediately.
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on
the Website, express and interest in obtaining information about us or our Services, when
you participate in activities on the Website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us
and the Services. The personal information we collect may include the following: phone numbers,
email addresses, contact or authentication data, usernames, passwords, mailing addresses, job titles,
contact preferences, order information, and other similar information. All personal information
that you provide to us must be true, complete and accurate, and you must notify us of any changes
to such personal information.Information collected automaticallySome information is collected automatically when you visit our Website and use our Services.
We automatically collect certain information when you visit, use, or navigate the Website or Services.
This information does not reveal your specific identity but may include usage information, such as your
IP address, browser and device characteristics, operating system, language preferences, referring URLs,
device name, information about how and when you use our Services and other technical information.
This information is needed to maintain the security and operation of our Website and for internal
analytics and reporting purposes.
Like many businesses, we may also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information
our servers automatically collect when you access or use our Website and Services
and we record in log files. Depending on how you interact with us, this log data may include your
IP address, device information, browser type and settings, and information about your activity in
- Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Website.
2. How do we use your information?
We process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information for a variety of business purposes described below. We process
your personal information for our legitimate business interests, in order to enter into
or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
- For user management. This includes to create user accounts, to manage user accounts,
to enable user communications, to post testimonials, or to request customer feedback.
- For site management & protection. This includes to enforce our terms and conditions and policies,
to respond to legal requests and prevent harm, or send administrative information.
- For product and service delivery. This includes to deliver Services to users or
respond to inquiries or offer support.
- For marketing & communications. This includes to send marketing and promotional communications,
deliver targeted advertising. You can opt out of our marketing emails at any time by contacting email@example.com.
- For other business purposes. This includes improving products,
services, marketing, and user experience.
3. Will your information be shared with anyone?
We only share information with your consent, to comply with laws, to provide you with services,
to protect your rights, or to fulfill business obligations.
We may process or share your data based on the following legal basis:
- Consent: We may process your data if you have given us specific
consent to use your personal information.
- Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal
information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to
do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is
necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud, situations involving potential
threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Business Transfers: We may share or transfer your information in connection with,
or negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company.
- Service Providers, Vendors, and Consultants: We may share your data with third-party vendors,
service providers that provide us with IT support, hosting, payment processing,
customer service, and related services. We may share your information with contractors or agents
who perform services for us or on our behalf and require access to such information to do that work.
- Other Third-Party Service Providers: We may allow selected third parties to use tracking
technology on the Website, which will enable them to collect data on our behalf about how you
interact with our Website over time. This information may be used to, among other things,
analyze and track data, determine the popularity of certain content, pages or features,
and better understand online activity. We do not share, sell, rent or trade any of your
information with third parties for their promotional purposes.
to access or store information.
4. Is your information transferred internationally?
We may transfer, store, and process your information
in countries other than your own.
Our servers are located in the United States. If you are accessing our Website
from outside the United States, please be aware that your information may be
transferred to, stored, and processed by us in our facilities and by those
third parties with whom we may share your personal information, in the United States, Canada, and other countries.
5. How long do we keep your information?
We keep your information for as long as necessary to fulfill
the purposes outlined in this privacy notice unless otherwise required by law.
We store the personal information we collect as described in this
fulfill the purpose(s) for which it was collected, provide our Services,
resolve disputes, establish legal defenses, conduct audits, pursue legitimate
business purposes, enforce our agreements, and comply with applicable laws.
6. Do we collect information from minors?
We do not knowingly solicit data from or market to c
hildren under 18 years of age. By using the Website, you represent that you are
at least 18 or that you are the parent or guardian of such a minor and consent
to such minor dependent's use of the Website. If we learn that personal information
from users less than 18 years of age has been collected, we will deactivate the account and
take reasonable measures to promptly delete such data from our records. If you become aware
of data we may have collected from children under 18, please contact us at firstname.lastname@example.org.
7. What are your privacy rights?
In some regions, you have rights that allow you greater
access to control over your personal information. You may review, change,
or terminate your account at any time.
In some regions (like those covered by CCPA and GDPR), you have certain rights under
applicable data protection laws. These may include the right (i) to request access
and obtain a copy of your personal information, (ii) to request rectification or erasure,
(iii) to restrict process of your personal information, and (iv) if applicable, to data portability.
To make a request, please email email@example.com.
If you would like to review or change the information in your account or terminate your
account, you can submit a request. Upon your request to terminate your account,
we will deactivate or delete your account and personal information from our active databases.
We may retain some information to prevent fraud, troubleshoot problems, improve the Services,
You can unsubscribe from our marketing emails at anytime by using the unsubscribe link in
those emails or by contacting us at firstname.lastname@example.org.
We may still communicate with you,
for example to send you service-related emails that are necessary for the administration and use of
your account, to respond to service requests, or for other non-marketing purposes.
8. How can you contact us about this notice?
We may update this privacy notice from time to time.
If we make material changes to this privacy notice, we may notify you. If you have
questions or comments about this notice, or would like to request actions,
you may reach us at email@example.com.