It's time to level the customer support playing field
Creating a world-class customer support organization that can meet the high expectations of today's customer is complex and resource-intensive — until now.
OUR STORY
Made by CX leaders for CX leaders
We leveraged everything we learned as leaders within the world's largest customer service organizations to create an accessible, scalable way for anyone to deliver world-class customer support from day one.
LEADERSHIP
Our Team
We've lived and breathed customer support for the majority of our careers. Our executive team have worked closely together across two of the world's largest retailers
James McHenry
James McHenry
CEO
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Ashley Moser
Ashley Moser
Customer
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Darryl Leizens
Darryl Leizens
Technology
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Jennifer Fleiss
Jennifer Fleiss
Board
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INVESTORS
Backed by the best
Our investors include world-class consumer and technology experts.
FlybridgeNextViewBloombergFlexport.FJLabs
CAREERS
Our team is growing
Join us on our mission to make delivering world-class customer support as easy for merchants as it is expected by customers.
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GET STARTED
Spin up a world-class customer support org — almost instantly
Compose your desired customer experience and with MelodyArc CX, it just flows.
1
Establish
Set your policies and brand voice
2
Connect
Pre-built integrations connect the tools you use daily
3
Update
Policy changes cascade through to the front lines
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The world's first allinone customer operations platform