It's time to level the customer support playing field
Creating a world-class customer support organization that can meet the high expectations of
today's customer is complex and resource-intensive — until now.
Made by CX leaders for CX leaders
We leveraged everything we learned as leaders within the world's largest customer service
organizations to create an accessible, scalable way for anyone to deliver world-class customer support from day one.
We've lived and breathed customer support for the majority of our careers. Our executive team
have worked closely together across two of the world's largest retailers
Backed by the best
Our investors include world-class consumer and technology experts.
Our team is growing
Join us on our mission to make delivering world-class customer support as easy for
merchants as it is expected by customers.
Spin up a world-class customer support org — almost instantly
Compose your desired customer experience and with MelodyArc CX, it just flows.
Set your policies and brand voice
Pre-built integrations connect the tools you use daily
Policy changes cascade through to the front lines
The world's first all‑in‑one customer operations platform