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Exponentially better, for a fraction
AI combined with ArcAgents is the most efficient way to deliver high quality customer support at a lower cost.
$2.50 per resolution
Pay only for what you use
No minimum commitment
No hidden costs
WHO WE'RE FOR
If you have customers, you need customer support
Level up your customer support at any stage of growth and offer world-class customer support from Day 1. MelodyArc CX meets you where you're at and scales as you do.
The most flexible CX solution
Make your existing team more efficient
Your team handles the majority of conversations while MelodyArc CX takes on a specific subset of issue types
Be your complete frontline team
MelodyArc CX handles the majority of conversations while a small percentage are escalated to you
Augment your team during busy periods
MelodyArc CX can flex up and down to manage peaks and valleys, with no minimum commitment
There’s no comparison
(but we’ll try)
Cost per conversation
Voice of customer insights
Not included or extra
Do it yourself
Commonly Asked Questions
Are there any additional fees?
Our payment structure is simple and transparent, just $2.50 per conversation.
Is there a minimum requirement?
No, we built MelodyArc to meet your needs wherever you are and scale with your strategy.
Why is MelodyArc so much less?
We use AI to guide our ArcAgents and provide a consistent and efficient experience for your customers. We pass those operational savings along to you.
What does “per conversation” mean?
It means per resolution—often a thread or ticket in your CRM. We only charge when we solve the issue, so we share your goals of creating a positive and successful customer experience.
Spin up a world-class customer support org — almost instantly
Compose your desired customer experience and with MelodyArc CX, it just flows.
Set your policies and brand voice
Pre-built integrations connect the tools you use daily
Policy changes cascade through to the front lines
The world's first all‑in‑one customer operations platform
© 2023 MelodyArc